Rights and Support
Submit a Complaint
Complaints and feedback relating to the website or communications with Markaba may be submitted through the dedicated email address below. Please provide a clear description and suitable contact information, without sending sensitive financial information, passwords, or verification codes.
How to submit a complaint
Please email the dedicated complaints address with a short, clear description of the issue.
Information to include
Your name, a valid contact method, the date of the incident, a description of the issue, and any supporting attachments.
Complaint handling
The complaint will be reviewed and a response will be provided using the contact details supplied, in accordance with applicable procedures and requirements.
Information handling
Information provided is used to review and respond to the complaint and is processed in accordance with the website's Privacy Policy.
Contact channel
complaints@markaba.com.sa