Rights and Support
Customer Rights
Markaba is committed to customer-protection principles and to fair, transparent treatment at every point of contact, even before any financial service is launched.
Clarity and disclosure
We present information in plain language, avoid misleading claims, and disclose that Markaba is currently developing its technical and operational capabilities.
Fair treatment
All enquiries receive the same care, without discrimination, and in a way that respects the individual's dignity and privacy.
Data protection
Any information you send us by email is processed only as necessary to respond to your enquiry, in line with the privacy policy published on this website.
The right to complain
Everyone has the right to raise a complaint and follow it up through the dedicated channel published on the website.
Current scope of service
This website does not accept finance or investment applications or account registrations, and contacting us does not create a contractual commitment for either party.
Contact channel
info@markaba.com.sa